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Shipping & Returns

Returns Policy

If you have purchased a certified KCI product from us, you have a 1 year warranty for the product. In order to qualify for a replacement, the purchase must have originated through us and the return must be completed by the original purchaser. Third parties selling KCI mags are expected to take care of their customers and we take care of them. All of our distributors are . Please be aware that there are numerous companies advertising KCI mags that are NOT, in anyway, actually selling certified KCI mags. 


Shipping is calculated on the weight and size of your item(s) and the shipping provider you choose. These are quotes directly through the shipping provider's automated systems, we are not responsible for misquoted shipping charges and reserve the right to revise any shipping quotes that are miscalculated.

KCImags.com will not ship certain products to certain states or cities. Restrictions can be viewed on our KCI Policies Page